OWFM

Tender description

Software supply agreement and associated professional services to integrate seamlessly with TfL's ERP and OWFM core components. Implementation and operational support. Lot 1: TfL has carefully considered its entire requirements for Workforce Management. Whilst "Core WFM Capability" has high commercial availability in the marketplace, core WFM functionality which incorporates all four of the "Critical Success Criteria", identified by TfL as a result of its failed 2014 WFM procurement is available only from a single provider. ​ The Smart Deployment and Geofencing of Passport is unique and shall allow TfL Operations to actively manage emergency situations across its network in real-time.​ UKG is the only economic operator that can provide this combined WFM capability which critically, also requires minimal integration with the existing TfL SAP estate to create a fully native integrated single solution. Additional information: 3 Year Fixed Term plus one year optional extension.