Closed tender

ITSM platform for Police and Fire

Details

Topic
Helpdesk and support services
Published
3 July 2023
Submission
21 July 2023

Tender description

Northamptonshire Police (NP) and Northamptonshire Fire & Rescue Service (NFRS) are supported by a centralised Enabling Services department, encompassing DDaT (Digital, Data & Technology), HR, Finance, Fleet and Property Services team working for both services. Both IT functions came together (as DDaT) in November 2021 and since that time have been using two ITSM systems. It has been agreed that a single ITSM platform should be provided to assist both services and to enable more efficiency through the Service Desk function.

Timeline

  1. Completed: Tender published3 July 2023
    Current notice
  2. Completed: Submission date21 July 2023

About the buyer

The Police, Fire and Crime Commissioner for Northamptonshire is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72253000 · Helpdesk and support services

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Decision makers

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