Trafford Council - Provision of Bulk Printing & Mail Services

Tender description

The Exchequer Services department of Trafford Council are responsible for the collection and the management of local taxes and revenues such as Council Tax, Business Rates, BID (Business Improvement District), Housing Benefit Overpayments and Adult Social Care charges. The department is also responsible for Adult Social Care financial assessments and the assessment and administration of Housing Benefit and various Local Welfare Assistance and Discretionary Schemes. These responsibilities involve the generation of a large volume of paper bills / notifications / letters (280,000 issued in 2022/23) that are printed, folded, enveloped and issued promptly to our customers. This includes daily batches of a variety of document types as well as the bulk issue of documents during our Annual Billing process in February / March each year. Bulk mailings may be required on an ad-hoc basis throughout the year and at short notice as often government announcements of new schemes have very short implementation dates. The department are seeking a supplier to fulfil a printing and mailing service that ensures all items are despatched promptly and efficiently in line with stated requirements