Awarded contract
Request for Tenders for the provision of a Contact Centre as a Service
Details
- Value
- 5,000,000
- Topic
- Voice-logging system
- Published
- 2 July 2023
- Source
- ie:e_tenders
Tender description
This public procurement competition relates to the provision of a Contact Centre as a Service and affiliate functionality to allow Revenue to modernise is contact centre offerings
Timeline
- Completed: Award published2 July 2023Current notice
- Completed: Award date2 July 2023
About the buyer
Office of the Revenue Commissioners is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32344110 · Voice-logging system
- 32583000 · Data and voice media
- 48314000 · Voice recognition software package
- 48512000 · Interactive voice response software package
- 48514000 · Remote access software package
- 48732000 · Data security software package
- 72212670 · Real time operating system software development services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-the-revenue-commissioners.gov |
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