Awarded contract

ITSM Tool

Details

Value
GBP 250,000
Topic
Software package and information systems
Published
15 June 2023

Tender description

ITSM Tool to ensure business continuity Lot 1: Following the recent cyber incident internal UoM service providers, including but not limited to ITS, Finance, Student Services and Library Services have an immediate requirement to source a standby/fail over tool independent of any current tools in use to manage incidents, requests and customer contact. This is to meet the business continuity requirements across UoM and reduce the potential service disruption to the university employees, students and partners, if other systems/applications are withdrawn from service.

Timeline

  1. Completed: Award date14 June 2023
  2. Completed: Award published15 June 2023
    Current notice

About the buyer

The University of Manchester is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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