Closed tender

RBKC Out of Hours Call Centre Service

Details

Buyer: Royal Borough of Kensington and Chelsea
Value: GBP 814,200
Topic: Call centre
Published: 9 June 2023
Submission: 10 July 2023
Source: uk:find_a_tender

Tender description

The Royal Borough of Kensington & Chelsea (RBKC) is inviting tenders from sufficiently experienced and qualified contractors for the provision of an out of hours call handling service. The delivery of the contract is anticipated to begin on or around Tuesday 22nd August 2023. Lot 1: A Service Contract will be awarded to one contractor. The contract will be established for an initial duration of 36 months, with the option to extend for up to 24 further months at RBKC’s discretion.

Timeline

Completed: Tender published9 June 2023
Current notice
Completed: Submission date10 July 2023

About the buyer

Royal Borough of Kensington and Chelsea is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Commercial Director	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Procurement Manager	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Category Lead	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Senior Buyer	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov
Contracts Manager	+44 •••• ••••••	••••••••@royal-borough-of-kensington-and-chelsea.gov