Provision of Cloud Based Youth Offending System for Birmingham Childrens Trust (BCT)

Tender description

The Youth Offending Service has used Careworks ‘Care Director’ since 2001 as its Case Management System (CMS). The Contract will last for 36 months with the options to renew for an additional 12 months plus 12 months (unless terminated under the terms and conditions of contract).The Contract will be awarded to one supplier. Lot 1: To complete youth justice business effectively, efficiently, and professionally, we would require the following from the chosen system (please note that the below list is not exhaustive):• The system shall be compliant will current Youth Justice Board data schemas and reporting requirements and the supplier must demonstrate a forward plan for remaining compliant over time.• Proven track record of being compliant with YJB requirements over the last 2 years• Able to monitor caseloads and support practitioners and managers to effectively manage caseloads and pending workload. Simple reporting and extraction of management information.• Ability to handle multiple teams and workers working across multiple teams.• Ability to handle multiple managers in a single team allowing countersigning across the management team.• Specifically designed for Youth Offending Teams (YOT) to record all aspects of youth justice case management in a dynamic manner. • Reuses information throughout the system, reducing duplications and the need for extra work by the Service.• Fully meet the requirements of the current YJB AssetPlus framework allowing YOT to YOT transfers, where CMS allows this.• Fully meet the requirements of the YJB connectivity framework for transfer of information to the Ministry of Justice’s Youth Custody Service. • YJMIS data extract tool with error checking and data cleaning within the system.• Clear identification of errors within AssetPlus allowing case managers to easily rectify issues.• Easy integration with external systems and reporting products.• Enable Regulatory compliance• User friendly and customisable to meet the needs of the Service • Individualised and flexible configuration to allow/disallow access to parts of the system dependent upon role.• Allow easy cross referencing of AssetPlus records between children and families • Safe space for containing victim information that is not mixed with offending cohort data including ability to retain anonymised data.• Ability to deal with retention and deletion of records with minimal manual involvement.• Ability for read-only access• Compatible with currently supported versions of major web browsers