Security Services for Portsmouth International Port

Tender description

Portsmouth City Council ('the council') has awarded a suitably qualified and experienced suppliers to provide manned security services at Portsmouth International Port. Following award on 23rd May 2022, the contract will commence on 1st November 2022. The initial contract term will be for 3 years with possibility of extending the term by a further 2 years to a maximum total term of 5 years in increments to be agreed, subject to the agreement and performance of both parties. The estimated value of the contract is £1,200,000 per annum (a maximum value therefore of £6,000,000 over the maximum possible 5 year term). The value is dependent on trade levels through the Port site and as such no guarantees can be given as to the level of service required over the term of the contract. The services will be delivered to both the Council and Portico (a company wholly owned by the Council who operate an adjacent site, see additional information section for further details), although the contract will be with the Council only. The successful bidder will be required to work with representatives of both the Council and Portico. The contract was established using the Open Procedure as set out within the Public Contracts Regulations (2015). The services in question fall under the Light Touch Regime services listed under Schedule 3 of the Public Contracts Regulations (2015). Lot 1: This specification was prepared using the current security levels. These levels could increase or decrease at short notice due to the Department for Transport (DFT) changing the security level or due to changes in shipping times and movements. It is imperative to the contract that these changes to staffing levels can be catered for at short notice by the Contractor. Portsmouth International Cruise and Ferry Port Security cover is currently required during the opening hours of the passenger terminal building which is currently 0530 hours to 2330 hours, 365 days of the year subject to Portsmouth International Port operational requirements. Teams of eight security officers are required to be rostered appropriately to cover an 18 hour period between 0530 hours and 2330 hours. The teams are to be supplemented by fully trained relief security officers to ensure maximum coverage is achievable, during periods of staff absence or due to increased requirements. Due to searching requirements each team comprising eight people must include at least three female members and at least three male members. Extra cover may be required, at short notice or security officers may be kept on beyond the hours stated, to provide for delays or changes in shipping movements or during cruise ship visits. It is essential that the security team comprises experienced security guards who have excellent customer service skills and are qualified for the purpose of carrying out all security tasks as required by the International Ship and Port Facility Security Code (ISPS). The members of the team are also to be skilled in the use of X-ray equipment. In view of the anticipated level of training, the personnel of the search team are to remain as consistent as possible throughout the period of contract. Duties of security officers working at Portsmouth International Cruise and Ferry Port will include but not be limited to the following: - Security desk - Search duties - Freight searching - Main car exit gate Portico Shipping Ltd A working supervisor is required between the hours of 0500 and 1700 hours, Monday to Friday and should be one of the officers detailed below. - A security officer is currently required at the Prospect Road gate house 24 hours a day, 7 days a week. - A security officer is currently required at the Sunken Road gate house between the hours of 0500 and 0100 hours, 7 days a week. Due to searching requirements one security officer for the site must be female and one must be male. Security cover is required 365 days of the year subject to Portico Shipping Ltd's operational requirements. Level of Expertise/Training -All Security Officers to be first aid trained including the use of a defibrillator. - All Security Officers must have an appropriate CCTV operator's licence as patrols are conducted utilising CCTV. Duties of security officers working at Portico will include but not be limited to the following: - Manual searches of buildings, vehicles, persons, and baggage - Regular security patrols of the external perimeter and regular patrols of the internal Port and associated buildings utilising the CCTV system - Security gate administration - Contractor control - Traffic flow management and marshalling. - To issue and receipt equipment to dock operatives - Receiving and distribution of all deliveries related to parcels, post and small packages - Logging of all security related incidents - Support for security exercises and drills as requested. - Monitoring of the fire panel and the associated actions needed in the event of an emergency alarm