NHS Dorset Supported Self Management Service

Tender description

Non clinical health coaching, navigation and support service for patients 18+ with long term health conditions. Lot 1: The Contracting Authority is seeking a qualified provider(s) to deliver non clinical health coaching, navigation and support service for patients 18+ with long term health conditions. Additional information: The NHS Dorset Supported Self Management Service if required to support service users aged 18+ with long-term conditions (LTCs) to build skills, knowledge and confidence to manage their own health and wellbeing, live well with their condition and reduce demand on health services. <br/><br/>The required service outcomes are :<br/>1. Service Users have improved skills, knowledge and confidence to manage their own health and wellbeing.<br/>2. Service Users have improved health and wellbeing. <br/>3. Service Users report a positive experience and were able to access the service in their preferred way, ie One-to-one or group / face to face, on-line, telephone. <br/>4. Service Users can access information they need to manage their LTC by their preferred method, eg digital, on-line, paper. <br/>5. Service Users can access the service in the community, at a location of their choosing, at PCN level as a minimum and in a timely way.<br/>6. Service Users need fewer GP appointments to support the management of their LTCs.<br/>7. Service Users feel they are getting the best out of clinical / GP appointments.<br/>8. Service Users report improved ability to access / maintain employment ie paid or voluntary.