653F_23 Managed Services for Temporary Agency Resources (MSTAR4)

Tender description

A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. This framework also includes alternative technology platforms/delivery models for managing the customers' recruitment processes. • Lot 1 Managed Service Provision o Lot 1a Neutral Vendor o Lot 1b Master Vendor • Lot 2 Vendor Management System • Lot 3 Talent Pool Technology • Lot 4 Statement of Works Project Delivery The framework requires service providers to supply throughout all regions of the United Kingdom. Lot 1: Lot 1 - Managed Service Provision A service provision where one Managed Service Provider takes responsibility for delivering recruitment services on behalf of the Customer, as an alternative to the Customer managing a framework of individual Agencies. Managed Services can often involve the Managed Service Provider operating a 'tiered' structure of Agencies to deliver the Services, dependent on the service model provided. Additional information: This lot will also contain two sub-lots, based on delivery model: o Lot 1a Neutral Vendor o Lot 1b Master Vendor Lot 2: Lot 2 - Vendor Management System This Lot is for Customers who are looking for a technology solution that helps them manage recruitment Agencies, either on a self-service basis where recruitment is devolved to Hiring Managers, or via their own internal recruitment team. The system used will help Customers to manage their supply chain, and interact with Agencies and Temporary Agency Workers through the system in regards to ordering, timesheet reconciliation, compliance and management information. Lot 3: Lot 3 - Talent Pool Technology This Lot is for Customers who are looking for a Talent Pool Technology Platform that they can contract with directly and either include within their existing MSP delivery model or develop internally as a stand-alone solution. A Talent Pool Technology Platform is an on-line database which allows a Worker to register, create, maintain and delete their own profile and be matched automatically to jobs put forward through the platform by Hiring Managers. The Talent Pool Technology Platform will be available via desktop and/or app. As such, Tenders will only be accepted for Lot 3 from Tenderers who fulfil the Talent Pool Technology Core Specification. Tenderers for Lot 3 Talent Pool Technology will own the intellectual property rights (IPR) and development of the platform. Lot 4: Lot 4 - Statement of Works Project Delivery This lot is for customers seeking a range of advice, support, and provision of services in relation to the management and delivery of various projects. The managed service provider will be able to advise, support, manage and deliver, and assume responsibility for the outcome of, any projects required by the customer. The customer can access services through various sourcing routes to obtain the required Specialist Resources.