DWP User Researcher Accessibility Technologies

Tender description

Summary of the work User Researchers will be key to a multi-disciplined DWP Accessibility Technologies team delivering accessibility technologies. You are required to plan and lead user research activities, prioritising decisions and work based on user needs. An expert in problem definition and selecting appropriate research strategies to tackle issues and understand user needs. Specialist role User researcher Expected Contract Length 6 months Latest start date Saturday 1 April 2023 Maximum Day Rate £750.00 Inside of IR35 Who Speclialist Work With You will be working as part of an internal multidisciplinary Accessibility Technologies product team and will have access to team members, leadership and our users. What Specialists Work On You will be working as part of an internal multidisciplinary Accessibility product team helping to deliver accessibility technologies improving user experience.You will be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs outcomes perspective. You will bring to team your recommendations and insights that focuses on user behaviours and experiences based on evidence gathered using a range of research methods. Skills & Experience • Experience of doing research for internal applications for large private organisations or Government departments • Experience of user-centered analysis and design • Experience of using a range of research methods to generate insights • Experience of using qualitative and quantitative methods based on requirements • Experience of working in agile software development teams, helping to prioritise features utilising research and problem definition Nice to Haves • Experience of doing research for accessibility related user needs/problems • Experience of doing user research with Digital Workplace solutions context • Strong Communication skills • Able to present recommendations and findings to senior leadership Work Location Manchester HUB 2 St Peter’s Square, Manchester, M2 3AA Sheffield HUB Kings Court, 80 Hanover Way, S3 7UF Blackpool HUB Peel Park, Brunel Way, Blackpool, FY4 5ES Working Arrangments Working arrangements will be a blend of remote working and working from a HUB site, you will spend roughly 40% of your time onsite and 60% at home. Regular travel to Sheffield HUB site will be required. Security Clearance BPSS minimum security clearance No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work collaboratively with team members, other stakeholders, users and suppliers • Be transparent and collaborative when making decisions; • Have a no-blame culture and encourage people to learn from their mistakes; • Take responsibility for their work • Share knowledge and experience with other team members • Challenge the status quo; Be comfortable standing up for their discipline; • Can work with clients with low technical expertise Assessment Method Interview Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers 1. Is there an incumbent? No this is a new role 2. Is the day rate inclusive of VAT? No, this role is inside IR35 but day rate is exclusive of VAT 3. Is the day rate inclusive of VAT? No, this role is inside IR35 but day rate is exclusive of VAT 4. There appears to be an identical role to this one advertised on the PSR framework. Can you please confirm if this is the same role or different? This is a different role than the one advertised on PSR