23/009 - Customer Experience Programme
Details
- Buyer
- Uisce Éireann
- Topic
- Customer Relation Management software package
- Published
- 11 April 2023
- Source
- eu:ted
Tender description
23/009 - Customer Experience Programme Lot 1: 23/009 - Lot 1 - Development of a Customer Experience Strategy Single Supplier Framework for the Development of a Customer Experience Strategy You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12:00 hrs local time on 01/05/2023 Help Guides: www.etenders.gov.ie/system-user-guides Lot 2: 23/009 - Lot 2 - Quantitative & Qualitative Research Single Supplier Framework for Quantitative & Qualitative Research You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12:00 hrs local time on 01/05/2023 Help Guides: www.etenders.gov.ie/system-user-guides Lot 3: 23/009 - Lot 3 - Bespoke Ad Hoc Surveys Single Supplier Framework for Bespoke Ad Hoc Surveys You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12:00 hrs local time on 01/05/2023 Help Guides: www.etenders.gov.ie/system-user-guides
Timeline
- Completed: Tender published11 April 2023Current notice
About the buyer
Uisce Éireann is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 73100000 · Research and experimental development services
- 73200000 · Research and development consultancy services
- 73210000 · Research consultancy services
- 73300000 · Design and execution of research and development
- 79300000 · Market and economic research; polling and statistics
- 79310000 · Market research services
- 79311000 · Survey services
- 79311100 · Survey design services
- 79311200 · Survey conduction services
- 79311300 · Survey analysis services
- 79313000 · Performance review services
- 79342310 · Customer survey services
- 79342311 · Customer satisfaction survey
- 79342320 · Customer-care services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov |
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