Expired contract

Out of Hours Telephone Handling Service

Details

Buyer: London Borough of Hackney
Supplier(s): Agilisys Ltd
Value: GBP 108,276
Duration: 6 months
Topic: Telephone-answering services
Published: 27 March 2023
Source: uk:contracts_finder

Tender description

The Council's out of hours service is currently outsourced. The out of hours services provides emergency support for residents where there is imminent risk to life or property. Support covers a multitude of emergency situations such as homelessness, adult & child protection, urgent repairs, highways incidents, where the local authority has a statutory duty to support residents.

Timeline

Completed: Award published27 March 2023
Current notice
Completed: Award date1 April 2023
Completed: Contract expiry date30 September 2023

About the buyer

London Borough of Hackney is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

79510000 · Telephone-answering services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov
Commercial Director	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov
Procurement Manager	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov
Category Lead	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov
Senior Buyer	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov
Contracts Manager	+44 •••• ••••••	••••••••@london-borough-of-hackney.gov