Non-Emergency Patient Transport Services (NEPTS)

Tender description

Lot 1 & 2: Call Handling, Coordination and Management; Lot 2: Non-Emergency Patient Transport Service The delivery of a range of non-emergency patient transport services (NE PTS) for eligible patients, including a call handling, coordination and management service. for the purpose of this tender, the requirement will be split into two (2) lots and bidders are at liberty to bid for one or both lots. Lot 1 will be for the call handling, coordination and management service and lot 2 for the transportation services. The NE PTS service is for essential transfer of eligible patients between the patient’s domicile, hospitals,community settings or other treatment centres including private treatment centres for patients referred for NHS treatments, consultations or procedures. This covers a range of vehicles and levels of care including staff on board who range from volunteer drivers, to ambulance vehicles staffed with health care professionals. The patients in scope for this requirement are from the following clinical commissioning groups: • NHS Fareham and Gosport CCG; • NHS North Hampshire CCG; • NHS Portsmouth City CCG; • NHS Southampton City CCG; • NHS West Hampshire CCG; • NHS South Eastern Hampshire CCG; and • NHS Isle of Wight CCG. For clarification, patients attending Hampshire Hospitals Foundation Trust sites are expected to come into contract from 2016. For the avoidance of doubt this procurement will exclude the following for whom contracts already exist: • NHS Isle of Wight CCG patients attending healthcare services on the Isle of Wight; • NHS North East Hampshire CCG patients; • Patients from NHS North Hampshire CCG; and • NHS South East Hampshire CCG attending Surrey Hospitals. For further avoidance of doubt, generic primary care services do not form part of this procurement.