Provision of Maintenance for Projectors, TVs and Computer Interactives at the Roman Baths and World Heritage Centre

Tender description

The annual maintenance of projectors, tv's, computer interactives at the Roman Baths and World Heritage Centre. To include: • Two preventative maintenance visits per year where equipment will be inspected, tested, cleaned and maintained with the manufacturer’s recommendations and a report will be prepared documenting the works undertaken and any recommendation for additional works; • Repair or replacement of defective parts of hardware; • An annual control systems software backup and secure storage of that backup; • Telephone support during working hours to troubleshoot any issues regarding the equipment; • Engineer to be on site to diagnose an equipment fault by the next day; • Remote Engineer Support (Mon - Sun) and out of hours Emergency Hotline; • Weekend Onsite Call out availability