Closed tender

Qualification Questionnaire for establishing a Single Party Framework Agreement for the Provision of Multi Channel Communication Services

Details

Buyer: National Treatment Purchase Fund
Value: EUR 16,000,000
Topic: Document management system
Published: 13 March 2023
Submission: 13 April 2023
Source: eu:ted

Tender description

The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise through changes in NTPF obligations or functions and; - Delivery models which evolve through innovative developments and practices Lot 1: The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising: - All types of communication: o Post (essential) o Text (SMS) o Email o Portal o Other digital innovations (now and in the future) - End to end managed service (including pro-active service management/monitoring) - Communication management and reporting system - Other relevant services which may arise through changes in NTPF obligations or functions and; - Delivery models which evolve through innovative developments and practices

Timeline

Completed: Tender published13 March 2023
Current notice
Completed: Submission date13 April 2023

About the buyer

National Treatment Purchase Fund is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48311100 · Document management system
48333000 · Contact management software package
48500000 · Communication and multimedia software package
48810000 · Information systems
48811000 · E-mail system
64110000 · Postal services
64112000 · Postal services related to letters
64212100 · Short Message Service (SMS) services
64216000 · Electronic message and information services
64216200 · Electronic information services
72212333 · Contact management software development services
72212500 · Communication and multimedia software development services
72222300 · Information technology services
72314000 · Data collection and collation services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov
Commercial Director	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov
Procurement Manager	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov
Category Lead	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov
Senior Buyer	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov
Contracts Manager	+44 •••• ••••••	••••••••@national-treatment-purchase-fund.gov

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