Guildhall_School_Firewall_Upgrade_2023

Tender description

Summary of the work To replace existing on-premise Firewall estate of Higher Education campus with scaleable , fault-tolerant, future-proof on-premise solution. Proposal to include, supply and installation of devices, warranty, ongoing support and maintenance contracts. Latest start date Friday 28 April 2023 Why the Work is Being Done The Guildhall School of Music and Drama (GSMD) is looking to replace its existing pair of Juniper SRX550 firewalls, in two separate locations. Any recommendations should not be limited to but must exceed the current production firewalls, be scalable, fault tolerant and future proof. A spreadsheet containing more detail on requirement is available on request. GSMD is in the process of migrating its core systems into the Microsoft Azure cloud, making its reliance on new firewalls mission critical. Existing firewalls service; staff, students, remote working, VPNs, halls of residence and events which are often streamed to national media organisations. Problem to Be Solved Current Firewall is outdated and due to go EoL in the near future. Replacement system must be robust, scalable and future-proof. Who Are the Users Internationally renowned, the Guildhall School of Music & Drama is one of the UK's leading providers of lifelong learning in the performing arts, offering training for children, young people, adult learners, and creative and business professionals. The University attracts a vibrant, international community of musicians, actors and production artists. The existing Firewalls service teaching and administrative staff, students, remote working, VPNs, halls of residence and live-streamed events. Existing Team The Guildhall School's Information Security and Infrastructure Team will be leading on this project. It is a team of two; the Information Security and Infrastructure Manager and a Network Analyst but are supported by the wider IT department, including Infrastructure colleagues based at the Barbican. Current Phase Discovery Skills & Experience • Proven experience in supplying and installing Networking equipment • Proven experience in supplying and installing Networking equipment Nice to Haves • Top-level affiliation with manufacturers • Top-level affiliation with manufacturers Work Location The hardware is to be installed in two separate locations both within the London, EC2A postcode area. Working Arrangments Please price for: - the provision and installation of the kit; - 12, 24, 36 and 60 month Warranty options with UTM features subscription; - ongoing off-site support to include phone and chat for 24/7 or 8 - 6 working days. Please price for 12; 24; 24 + 12; and 24 + 12+ 12 month options; - Break fix support options with 24/7 or 8 - 6 working days SLAs for 12, 24, 36 and 60 months; - Maintenance options for 12, 24, 24 +12 and 24 +12 +12 months No. of Suppliers to Evaluate 10 Proposal Criteria • Technical Solution • Value for money • Estimated timeframes • How they've identified the risks and dependencies and offered approaches to manage them Cultural Fit Criteria • take responsibiity for their work • be transparent and collaborative when making decisions Payment Approach Fixed price Assessment Method Reference Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers No questions have been answered yet.