Mailing Database Provider for the British National Formulary

Tender description

BNF Volumes Mailing List NICE is responsible for the distribution of hard copy (print) prescribing guidance to Health Care professionals with a prescribing responsibility working within the English NHS. This comes in the form of two publications; the British National Formulary (BNF), which is published biannually, but distributed annually by NICE, and the British National Formulary for Children (BNFC), which is published and distributed annually. Both publications are published in September and collectively approximately 200,000 BNF and BNFC are currently distributed to the English NHS each year. The Mailing Database Provider will hold, manage and analyse the mailing database for all Health Care Professionals who are eligible to receive a BNF or BNFC (collectively BNF Volumes). They will deliver mailing lists for each BNF publication to NICE's distribution partner in advance of each publication date. The mailing list will need to be amended for each BNF publication campaign to take account of any changes in allocation requested by NICE, following joint analysis of the eligible Health Care Professional groups. They will also provide an enquiry handling service to deal with telephone and email queries from Healthcare Professionals and others, regarding the delivery of BNF Volumes. The enquiry handling staff will also manage the mailing database, updating it as and when is necessary.