Home Office Technical and Delivery Outcomes for Shared Services

Tender description

About adding context and requirements test Pre-market engagement None. Work done so far The Synergy Programme is in delivery phase. Which phase the project is in Beta Existing team The existing team consists of: Programme Director Programme Manager HR Functional Lead Finance Functional Lead ICF and BPO Lead Commercial Lead and Work package team Business Analyst Address where the work will be done No specific location, can work remotely. Working arrangements Deliverables to agreed deadlines and acceptance criteria to be confirmed on appointment. (working hours and location to be decided by supplier in order to deliver against agreed deadlines) There are no HO team responsibilities in delivery of this work package Due to specialist nature of work package, delivery methodology to be determined by supplier Provide more information about your security requirements: Counter Terrorist Check (CTC) Provide more information about your security requirements (optional): Individuals who are to be employed in these posts do not require and do not have long-term, frequent and uncontrolled access to SECRET assets and/or occasional, supervised access to TOP SECRET assets Latest start date 2023-03-31 Enter the expected contract length: 1 year, 6 months Extension period: 6 months Special terms and conditions Your team will be required to sign NDA, Ethical Walls Agreement and Conflict of Interest Declaration. It is advised that your bid team are not working on the Cross Government Synergy bid as this would be deemed a Conflict of Interest. Write the term or acronym: Synergy Programme Explain the term or acronym: The Synergy Programme is a cross government Cluster of HO, DWP, DEFRA & MoJ initiated, along with other Clusters across government, to meet the Government Business Service (GBS) revised shared service strategy to have 5 Shared Service Centres across government. The strategic objectives are to deliver a new single shared service organisation, a single Cloud SaaS technology platform, aligned processes and a single Business Process Service (BPS). Are you prepared to show your budget details?: Yes Indicative maximum: 1900000 Provide further information: Rates must not exceed the Home Office Optimus Rates Confirm if you require a contracted out service or supply of resource Supply of resource: the off-payroll rules may apply Summary of work The Home Office require a number of work packages to deliver a set of outcomes in support of its delivery into the wider Synergy Programme. At a high level these are: 1. Technical 1.1 CTO Services 1.2 Technical Architecture Services 2. Data Architecture Services 3. Security Architecture Assurance Services 4. Commercial Functional Lead 5. PMO 5.1 Programme Support Services 5.2 Delivery Management Services Where the supplied staff will work No specific location (for example they can work remotely) Who the organisation using the products or services is Home Office (HO) Why the work is being done Home Office are part of the Synergy Cluster but HO is unique in that they are the only department already on Cloud SaaS for technology. The means that the HO can provide significant benefit to the Synergy Programme via its ongoing experience and lessons learned from their own implementation. HO approach to Synergy is as a full partner and HO are looking to form a strong Home Office Core Team with previous experience of similar large scale ERP / Cloud implementations, which can input and respond to the wider Synergy Programme, ensuring that HO requirements and lessons learnt are reflected within Synergy design, requirements and implementation. This will minimise the impact on HO Functional Teams, drawing on these resources on an exceptional basis. The business problem you need to solve The overarching business problem: Government back office systems were judged to be to expensive to maintain, legacy systems, cyber vulnerable and far too bespoke. Approaching end of life and contracts. A new system is required, clustering departments and leading to an interoperable Civil Service. Home Office require a core team to respond to the wider Synergy Programme in order to ensure its requirements are met. First user type: Home Office Programme Director First user type: Home Office Programme Director First user type: Home Office Programme Director First user type: Home Office Programme Director Enter more details about this user type: I need to maintain all critical HR, Finance and Commercial transactional support for corporate services and all end users within the HO in line with the Government’s Shared Services Strategy. Enter more details about this user type: I need to assure all Government Shared Services products so they achieve quality outcomes and enable Home Office decision making at all levels Enter more details about this user type: I need to establish and represent the Home Office requirements for the future Government Shared Services Strategy and safeguard Home Office decision making. Enter more details about this user type: I need to ensure that the Home Office is able to assess their technical landscape against any proposed Government Shared Services, including “To Be” designs to safeguard Home Office decision making