Awarded contract

Isle of Wight Independent Health Complaints Advocacy Service

Details

Buyer: Isle of Wight Council
Supplier(s): Swan Advocacy Network
Value: GBP 191,200
Duration: 5 years
Topic: Health services
Published: 1 March 2022
Source: uk:procontracts

Tender description

Isle of Wight Independent Health Complaints Advocacy Service The provider will deliver services that meet the legal requirements as described in the Health and Social Care Act 2012 and any current or future regulations. The service will support patients, service users, residents, their family, carer or representative with a complaint or grievance related to any aspect of healthcare, including complaints about poor treatment or service provided through health services in England. The Service will also support individual complaints when they concern health services, supporting the client through the appropriate complaints process(es). This may result in the supporting an individual through to the Local Government Ombudsman or Health Service Ombudsman. Keywords: Health, Complaints

Timeline

Completed: Award published1 March 2022
Current notice
Completed: Award date1 April 2022
Next: Contract expiry date31 March 2027in 7 months

About the buyer

Isle of Wight Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

85100000 · Health services
85300000 · Social work and related services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Commercial Director	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Category Lead	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@isle-of-wight-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@isle-of-wight-council.gov