DWP Business Analyst 1 (DWP Place)

Tender description

Summary of the work The specialist will need to be highly experienced with the ServiceNow product including implementation of continuous improvement iterations, deal with the development and design of features and applications. They will work within the overall Software Development Lifecycle Process as part of a delivery team supporting delivering iterative benefits . Specialist role Business analyst Expected Contract Length 6 months with an optional extension period of up to 2 months Latest start date Monday 28 February 2022 Maximum Day Rate £550 per day. This role is Inside IR35 Who Speclialist Work With The specialist will work with the existing DWP Augmented Teams, this will consist of DWP Digital staff and other 3rd party suppliers engaged in Service Now development work What Specialists Work On The DWP are looking to engage with a supplier to provide a Business Analyst preferably with Agile experience to work with the existing DWP Place Integration and Continuous Improvement team. The role of a ServiceNow Business Analyst is to design and develop solutions to meet requirements as directed and according to departmental policy to improve the capability, usability and stability of the ServiceNow platform. ceremonies, Stakeholder engagement, reporting, dependency management. Knowledge of Service now or knowledge of delivering Integration components desirable but not essential Skills & Experience • be highly experienced in business analytics • Planning Skills - Agile Sprints, milestone planning • Risk Management: Issues and Dependencies. • Stakeholder Management, Communication, presentation and faciliation, able to run key Agile Ceremonies such as stand-up retrospectives. Desireable skills: knowledge of Service Now and or delivery of Digital integration requirements Nice to Haves • Agile team development skills • Service Now knowledge Work Location Primarily at the DWP Digital Corporate Hub2- St Peters Square, Manchester - although there may be a requirement to work from other DWP locations in the North West. Working Arrangments Specialist will work 5 working days per work remotely until further notice. The specialist will be required to be online between the hours of 8:00AM - 17:00PM Monday to Friday Security Clearance All suppliers must BPSS cleared and On-Shore Additional T&Cs https://www.gov.uk/guidance/terms-and-conditions-of-digital-marketplace-frameworks No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work well as the lead of a team and keep the team motivated to perform well • Transfer knowledge gained through the team and be willing to share experiences across the wider department. • Be transparent and collaborative when making decisions • Is accountable and takes responsibility for their work • Can work with colleagues with little or no technical knowledge Assessment Method • Reference • Interview Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers 1. Is there any incumbent? No. There is no incumbent 2. The spec says “Specialist will work 5 working days per work remotely until further notice.” Please can you indicate when you think the remote working arrangement might change, if at all? As a civil service Department we are bound by instruction by central Government. Currently we are working towards a hybrid working model of 40% of time in the office 3. The spec says that the max day rate is £550, and that the work is to be delivered remotely until further notice. We have a really strong candidate who could work within the max day rate for remote working, but it may not cover expenses to a different location. Can we still submit an application? The rate reflects our current expenses policy. DWP is returning to a Hybrid working arrangement of up to 40% of time in the office so some travel will be required as this starts to roll-out. Attendance in the office would be determined by business need 4. Has a cest evaluation been undertaken for this role and confirmed this role will be inside ir35? Yes a CEST evaluation has been undertaken and confirms this role is Inside IR35