Occupational Health System & bi-directional interface

Tender description

NWSSP is looking to procure a web-based software solution to manage the Occupational Health services within NHS Wales with the aim of streamlining process, documentation, and management of Occupational Health records across NHS Wales. Lot 1: The provision of a flexible Occupational Health software package is required which will allow NHS Wales to electronically manage its occupational health process. A bi-directional interface is essential between the Occupational Health system and the Electronic Staff Record (ESR)/workforce systems to enable seamless transfer of data/information between the systems. The following are some essential characteristics of the requirement:- - Provision of a fully hosted service in a secure environment. - Dedicated telephone and e-mail support. - Monthly reports on all incidents. - Remote diagnostic support. - Provision of a dedicated Customer Services Manager. - Remote training for users. - Data migration from the existing service.. Supplier engagement sessions will be arranged for the 18th March 2022 which will comprise of a 40 minute demonstration by suppliers providing an overview of their solution along with 20 minutes questions and answers.