City Homecare Rapid Response Service

Tender description

The City of London are inviting quotations to deliver a Rapid Response, short term intervention, home care service. The service will be on a spot purchase arrangement intended to commence on 1st April 2022 for a period of 1 year, with the option to extend by one further year. The service will be on a spot purchase arrangement to facilitate rapid hospital discharge and/or prevent admission for an initial 72 hours (in some circumstances this may extended for a further 72 hours). It is anticipated that the value of this service will be approximately £49,000 per year. Providers are invited to submit their quotes for the Rapid Response, short term intervention, Homecare service by responding to set questions and a pricing schedule to propose a delivery model for a service that will: • Commence on 1st April 2022 for a period of one year with the option to extend by one further year at the City’s discretion (1+1). • A rapid response model that means that a response will be given within 2 hours of the request being made and that a service will be provided to the person within 3 hours of the order request being received. • Deliver Home Care services, as required across 24 hours a day (if required) and as agreed with City Adult Social Care. • Have a single point of contact for all referring organisations to the Service available from 8am to 9pm. • Explain how you will verify how the activity delivered will help services users to achieve their individual outcomes. • Have a payment structure where charges will be made only for the activity delivered and a costed hourly rate(s) in the pricing schedule for that activity.