Internal Work Management System (WMS)

Tender description

WPD is seeking to procure a WMS for use across their East Midlands, West Midlands, South West and South Wales licence areas. The proposed WMS shall improve the coordination and management of WPD's workforce. WPD is undergoing significant change as it prepares to become a key facilitator in the net zero transition. The electricity network will see an acceleration in the uptake of Low Carbon Technologies (LCTs) as transport and heating decarbonises. In addition, there is also a requirement to efficiently manage an ageing asset base. In both cases, there is a need for WPD to drive operational changes to maintain and improve the high level of network reliability and cost-effectiveness for their customers. The new WMS and the implementation of the system in WPD's business shall aim to meet the following goals and priorities: • User Experience - the new system shall be designed to be easy to use for all staff across the business from directors through to field staff. The data in the system shall allow users to see metrics, obtain detailed task information and make changes fast and efficiently. • Integration - the system shall integrate seamlessly with WPD's existing systems used for managing assets, finances, people etc. • Delivery - the system shall be designed and deployed in close coordination with WPD using an agile and phased approach to ensure it meets the requirements of this functional specification. • Future Development - the system shall have the capacity to be expanded and developed over time as WPD's requirements evolve over time with the ever-changing energy market. Lot 1: The WMS will ultimately be deployed across each of WPD's licence areas and will become the primary solution to forecast, plan and manage workflow and resources. The WMS will therefore be used by office-based team managers and administration staff as well as field-based operatives carrying out the day-to-day jobs and tasks that constitute the management and maintenance of the electricity distribution network.