Electronic Payment Services - Mini Competition from PfH Framework

Tender description

The Council’s Benefits and Revenue service currently have a requirement for payment processing services of Council Tax and Rent payments via both Paypoint and Post Office transactions. Payment from the public is made via the use of barcode or plastic cards. On average there are 170,000 transactions for Post Office and Payments and 150,000 transactions for PayPoint payments per annum based on the 3 year period. The Benefits and Revenue section receive daily payment files from the incumbent provider AllPay and weekly settlements. The Council are looking for a continuation of these services as key project deliverables. The Council identified the Procurement for Housing (PfH) Electronic Payment Services Framework as a compliant route to market having used the previous generation framework. A mini competition from the following Lot was used to secure best value. Lot 1: Multiple Network Managed Service AllPay Ltd Capita Both suppliers have a range of fully managed payment solutions accessible across the UK. Each offering a variety of payment methods from payment cards, barcoded bills, letters, cards, online payments, telephone payment, mobile payments, direct debits, cash-out and bill payment solutions. By utilising Lot 1 of the new Electronic Payment Framework the Council have access to a fully EU compliant Framework and offers access to a number of Post Offices and PayPoint outlets within the South Lanarkshire Council geographical area. In line with the PfH Electronic Payment Services framework guidance the mini competition was published though Public Contracts Scotland Tender (PCS-T) on 15 April 2021 with a closing date of 5 May 2021. Both participants within Lot 1 – Multiple Network Managed Service, AllPay and Capita were invited to bid. Tenders were invited on a Price/Quality basis. The following weightings were used to determine the most economically advantageous tender: Quality (Technical) 60% Price (Commercial) 40%