Closed tender

PR2176 - Review of Guidance Documentation 2023

Details

Topic
Research consultancy services
Published
22 December 2022
Submission
6 January 2023

Tender description

PHSO have developed and published a range of public facing documents. Collectively, these documents outline guidance and recommendations regarding what constitutes a good complaint handling experience for complainants, and also the standards to which PHSO should hold itself to. Each of these have been in existence for a number of years. We therefore want to undertake a review of these documents to assess their ongoing relevance and ensure their continuing efficacy. The intention of this review is to provide some initial research findings which will inform more in-depth pieces of work to fully refresh and consult on revised and updated documentation in the future. Keywords: Review of existing documentation

Timeline

  1. Completed: Tender published22 December 2022
    Current notice
  2. Completed: Submission date6 January 2023

About the buyer

Parliamentary and Health Service Ombudsman is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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