The Provision of Cash Collection Services

Tender description

1.3 The scope of the services encompasses all associated activities to do with cash collections such as, but not limited to, collection of cash and cheques; counting at a central secure cash centre; receipting and banking; and the provision of cash. The scope of the services encompasses all associated activities to do with cash collections such as, but not limited to, collection of cash and cheques; counting at a central secure cash centre; receipting and banking; and the provision of cash. In the process of carrying out the cash collection services, the provider will ensure the following: All cheques and cash revenue is collected using the most efficient and secure method available to maximise safety and cost effectiveness and to deter vandalism and theft; All revenue collected is subject to stringent audit, stored securely prior to banking, and promptly transported safely and securely for banking; All reports and audit documents for the revenue collected are correctly completed and promptly delivered to the appropriate person/department in an electronic format; Consistently deliver the service to agreed quality standards; Site specific Risk Assessments are carried out for each site prior to commencing the services; Provide a flexible service in response to the changing requirements of the Council; Continually seek and investigate ways of improving the service and promptly implement agreed proposals throughout the term of the contract; The service provider will provide the uplift, secure transportation, counting where specified, provision of cash to nominated offices, transfer and deposition of cash and cheques collected from on street parking pay and display machines, off street parking pay on foot and pay and display facilities, cafeterias, leisure facilities and other defined establishments within the city of Glasgow. The service provider shall be fully responsible for the collection and safe delivery of all revenue under the scope of the services and shall take all necessary measures to carry out the service on the specified days and at the specified times during the contract period. Cash counting will be required where indicated.