Provision of Microsoft Dynamics Migration, Support and Maintenance Services
Details
- Topic
- Software package and information systems
- Published
- 4 February 2022
- Submission
- 11 March 2022
- Source
- ie:e_tenders
Tender description
The National Transport Authority seeks an experienced Microsoft Dynamics partner who can provide technical support and expertise to design, develop and support the National Transport Authority’s Customer Relationship Management (“CRM”) system – Microsoft Dynamics. At present, the National Transport Authority uses both Microsoft Dynamics CRM 2015 on premise version and Microsoft Dynamics 365 online. The following categories of services shall be required under the proposed contract: • Service Category 1: Transition from incumbent service provider to the successful Tenderer; • Service Category 2: CRM Dynamics and Dynamics 365 maintenance and support including IT and Security; • Service Category 3: CRM Dynamics and Dynamics 365 Future Scope System Design, Development and Approach; and • Service Category 4: Provision of CRM System Manager.
Timeline
- Completed: Tender published4 February 2022Current notice
- Completed: Submission date11 March 2022
About the buyer
National Transport Authority is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
- 48300000 · Document creation, drawing, imaging, scheduling and productivity software package
- 48400000 · Business transaction and personal business software package
- 48500000 · Communication and multimedia software package
- 48800000 · Information systems and servers
- 48900000 · Miscellaneous software package and computer systems
- 72000000 · IT services: consulting, software development, Internet and support
- 72200000 · Software programming and consultancy services
- 72220000 · Systems and technical consultancy services
- 72250000 · System and support services
- 72253000 · Helpdesk and support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-transport-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-transport-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-transport-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-transport-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-transport-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-transport-authority.gov |
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