Passenger Transport (Taxis) and Travel Care Framework for vulnerable Children, Young People and Adults

Tender description

The Authorities are looking to retender this service and establish a new framework which continues to fulfil the statutory requirements to be safe and appropriate, whilst deriving value for money and maintaining current high-quality standards. The service will predominately be used by: 1)Pupils of Westminster City Council (WCC) and the Royal Borough of Kensington & Chelsea (RBKC) with Special Educational Needs and/or disabilities needing transport to and from school/college. 2) Vulnerable Adult Residents of WCC and RBKC needing travel to and from Day Services and other establishments as part of their social care provision. 3) Looked After Children (LAC) and Young People and Children in Need (CIN). These children and young people may have complex needs or a significant disability and/or additional needs that impact upon their daily lives. The requirement is for a number of providers to deliver transport services using a range of vehicles with up to 8 passenger seats including: cars, black cabs, people-carriers and wheelchair accessible vehicles. Passenger Assistants will be required on some routes to provide support to service users who have additional needs. The service requirements are being re-procured through a multi-provider framework, split across two Lots: - Lot 1: Scheduled Journeys where consistency of driver, vehicle and where required, passenger assistance, is absolutely critical to the successful delivery of the service - Lot 2: Ad-hoc journeys for occasions when either Authority needs quick and efficient taxi provision to transport a range of service users sometimes at extremely short notice. CapitalEsouring references for the tender opportunity are as follows: RFQ/ITT: itt_WCC_15385 - (MANDATORY FOR ALL BIDDERS) Passenger Transport (Taxis) and Travel Care Framework for Vulnerable Children, Young People and Adults - Qualification RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys Lot Lot 1: Scheduled Journeys Lot 1: Scheduled Journeys, for scheduled and regular taxi provision, where consistency of driver, vehicle and, where required, passenger assistant, is absolutely critical to the successful delivery of the service. capitalEsourcing reference is as follows: RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys Additional information: capitalEsourcing reference: RFQ/ITT: itt_WCC_15249 - Lot 1: Scheduled Journeys Lot Lot 2: Ad hoc Journeys Lot 2 specifies those occasions where the Councils need taxi provision on an ad-hoc basis to transport a range of service users, often at short notice. Unlike Lot 1, Lot 2 does not require the provision of passenger assistants nor the same requirements in respect to mobilisation and consistency of driver or vehicle. Capital e-sourcing reference: RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys Additional information: capitalEsourcing reference: RFQ/ITT: itt_WCC_15386 - Lot 2: Ad-hoc Journeys