Awarded contract

Customer Relationship Management (CRM) Programme – System Implementation and Support Partner

Details

Buyer: English Heritage
Supplier(s): Cloudthing
Value: GBP 2,277,187.85
Topic: Customer Relation Management software development services
Published: 31 January 2022
Source: uk:find_a_tender

Tender description

An Implementation and Support Partner is needed to assist English Heritage in its delivery of a new Customer Relationship Management (CRM) application and associated technologies. English Heritage is undertaking this procurement in accordance with the Public Contracts Regulations 2015 (as amended) and will use the Competitive Dialogue (CD) award procedure. Details of this process can be found in the EHTX Descriptive Document - CRM Competative Dialogue which has been uploaded for this opportunity. Lot 1: Suppliers interested in this opportunity should register at https://in-tendhost.co.uk/english-heritage/aspx/Home in orderto express interest and download documentation.

Timeline

Completed: Award published31 January 2022
Current notice
Completed: Award date31 January 2022

About the buyer

English Heritage is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72212445 · Customer Relation Management software development services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@english-heritage.gov
Commercial Director	+44 •••• ••••••	••••••••@english-heritage.gov
Procurement Manager	+44 •••• ••••••	••••••••@english-heritage.gov
Category Lead	+44 •••• ••••••	••••••••@english-heritage.gov
Senior Buyer	+44 •••• ••••••	••••••••@english-heritage.gov
Contracts Manager	+44 •••• ••••••	••••••••@english-heritage.gov