Expired contract

IT Services Assistant

Details

Buyer: Surrey County Council
Supplier(s): ICS.AI LTD
Value: GBP 54,410
Duration: 1 year
Topic: Software package and information systems
Published: 30 November 2022
Source: uk:contracts_finder

Tender description

AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat.

Timeline

Completed: Award date1 July 2021
Completed: Contract expiry date26 October 2022
Completed: Award published30 November 2022
Current notice

About the buyer

Surrey County Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48000000 · Software package and information systems
72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@surrey-county-council.gov
Commercial Director	+44 •••• ••••••	••••••••@surrey-county-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@surrey-county-council.gov
Category Lead	+44 •••• ••••••	••••••••@surrey-county-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@surrey-county-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@surrey-county-council.gov

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