GB-London: CON-22-284 Salesforce Consultancy for SCV
Details
- Supplier(s)
- Softcat PLC
- Value
- GBP 1,092,950.75
- Duration
- 8 months
- Topic
- Telecommunication consultancy services
- Published
- 28 November 2022
- Source
- uk:contracts_finder
Tender description
The supplier will be required to fully deliver the following key high-level requirements: •Contact Centre Users will be migrated to Service Cloud Voice from Lightning •All current processes will continue to function with no degradation •There will be no negative impact to any internal, external, upstream or downstream systems / processes •Pilot to be built, productionised, and rolled out to users if successful Additional information: Awarded via G-Cloud
Timeline
- Completed: Award published28 November 2022Current notice
- Completed: Award date9 January 2023
- Completed: Contract expiry date8 September 2023
About the buyer
Financial Conduct Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 71316000 · Telecommunication consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-conduct-authority.gov |
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