Expired contract

GB-London: CON-22-284 Salesforce Consultancy for SCV

Details

Supplier(s)
Softcat PLC
Value
GBP 1,092,950.75
Duration
8 months
Topic
Telecommunication consultancy services
Published
28 November 2022

Tender description

The supplier will be required to fully deliver the following key high-level requirements: •Contact Centre Users will be migrated to Service Cloud Voice from Lightning •All current processes will continue to function with no degradation •There will be no negative impact to any internal, external, upstream or downstream systems / processes •Pilot to be built, productionised, and rolled out to users if successful Additional information: Awarded via G-Cloud

Timeline

  1. Completed: Award published28 November 2022
    Current notice
  2. Completed: Award date9 January 2023
  3. Completed: Contract expiry date8 September 2023

About the buyer

Financial Conduct Authority is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 71316000 · Telecommunication consultancy services

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Decision makers

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