T1252 - Provision of an Energy Efficiency Advice Service

Tender description

The Northern Ireland Housing Executive has become aware that some of its tenants are struggling to pay the running costs of their home, thus it has decided to improve the energy advice provided to its tenants. The required service from the provider includes, but is not limited to advising tenants regarding energy conservation measures either through group presentations or one on one scenario’s. This is to include providing hard copy information such as leaflets, advice & education and promotion to improve the energy costs to the tenant This independent energy efficiency advice service will be required to give all tenants independent advice on: • Renewable energy technology system controls • Heating systems • How to use, operate and maintain their current heating system • Paying for fuel • Help with fuel debt • Measures to cut fuel bills • Available grants to save energy • Use of appliances and any fuel related issue • Low energy lighting i.e. payback periods • Carrying out energy audits within properties and providing reports on findings to the Northern Ireland Housing Executive • Dealing with tenant abuse and/or misuse and reporting this back to the Northern Ireland Housing Executive • Investigating condensation and providing the Northern Ireland Housing Executive with a report on how to mitigate the problem • Advising tenants on how to reduce their carbon dioxide emissions Please note that this requirement has been divided into three Lots: Lot One – Belfast Region Lot Two – North Region Lot Three – South Region Tenderers may bid for one, some or all Lots.