Provision of Managed Service for Operational Telecommunications Network (OTN)

Tender description

NIE Networks wishes to appoint a suitably qualified and experienced service provider for S1057 2020 Provision of Managed Services for Operational Telecommunications Network throughout Northern Ireland. Below is an outline of the requirements, however please refer to the Specification Schedules for the full list of service requirements and standards required for this contract. The NIE Networks Operational Telecommunications Network (OTN) is the telecommunications infrastructure used as part of its role in operating the distribution and transmission electricity network. NIE Networks owns a range of telecommunications assets, including optical fibre, a private microwave network and all the equipment used to provide voice and data services across this private network. The main responsibilities of the OTN managed service provider will include the following: •Management and operation of all the infrastructure elements that the OTN comprises. This will include the management of third parties who undertake specialist functions, e.g. tower inspections, tower audits and loading assessments etc. •Assist the Customer in developing its investment plan and asset management strategies. •Responsibility for the maintenance and provision of end-to-end connectivity down to individual circuit level of privately owned and leased circuits between various points on the Customer’s networks. •Provision of a single point of contact for all matters concerning the design, operation and management of the OTN. •Provision of a single point of contact for all matters concerning the cybersecurity of the OTN •Representing the Customer interest at third-party meetings. •Procurement of services and equipment from third-party providers.