Provision of Catering Services to Ofcom

Tender description

The requirement is for the provision of a comprehensive catering service to Ofcom at its Headquarter building, Riverside House, London SE1 9HA. At Riverside House there are approximately 1,000 staff, including tenants, who use the cafe and hospitality services. Ofcom requires a professional and highly effective catering supplier to provide a high standard of catering services to staff, executives and visitors. This comprises a cafe, hot drinks vending and hospitality. The cafe provides breakfast for around 130 customers daily and lunch (including deli bar) for around 240 customers daily. Hot drinks vending (for Ofcom only) consists of managing 13 hot drinks machines spread over seven floors for approximately 800 people. A hospitality service is provided to a suite of ten meeting rooms on the 1st Floor, the Ofcom Board Room and another meeting room on the 11th Floor, and sometimes tenants’ board rooms on their floors. Occasionally there are evening events that require a hospitality service. Functions can vary from 0-6 per day and numbers at each function can vary from 2-200. A compact kitchen is provided, adjacent to the cafe on the Ground Floor and a pantry on the 1st Floor for servicing hospitality functions. The supplier must be willing to participate in recycling initiatives. This contract will operate on a cost-plus management fee basis, with guarantees. The contract duration is three years with two options to extend by further periods of 12 months each, to a maximum contract period of five years.