National Framework Agreement for a Managed Service for Office Administration

Tender description

This procurement exercise will lead to a single supplier Framework Agreement. This procurement exercise will lead to a single supplier Framework Agreement. The Framework will be for the provision of managed service for office administration. The Framework will be awarded as a single lot, with Bidders being required to meet all aspects of this Technical Specification. Client Organisations will, however, be able to contract for individual elements of the service as required. The provision of a fully secure managed service will include the following service elements: 1. Provision of a managed service for office supplies including all items for daily use and special sourcing for ad hoc requests, including; purchasing, storage and consolidation of deliveries for specific requests 2. Provision of a fully managed print service, to include provision of print equipment service, maintenance and consumables. 3. Provision of a secure document disposal service. 4. Provision of hybrid mail services, to include printing, franking, post and email. 5. Provision of on-line ordering system to support the provision of the above four services, that is adaptable to individual Client Organisations standing financial instructions, including authorisation processes and ability to encompass service line reporting and fully transparent audit trail.