Closed tender

National Contact Centre

Details

Buyer
Network Rail
Value
GBP 8,860,000
Published
22 November 2022
Submission
9 September 2019
Source
uk:bravosolution

Tender description

Network Rail requires a National Contact Centre Service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk. The service is 24/7, 365 days a year, 366 days in a leap year and covers telephony, live chat, email, letter processing and the management of Network Rail’s social media.

Timeline

  1. Submission date9 September 2019
  2. Tender published22 November 2022
    Current notice

About the buyer

Network Rail is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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