eCommerce Support & Maintenance

Tender description

Translink’s suite of eCommerce and mCommerce applications reside within translink.co.uk and generate annual revenue of ca.£2.5m comprising of ca.60,000 payment transactions. We wish to appoint a supplier to support and maintain Translink’s current suite of eCommerce and mCommerce applications (excluding mLink) under a managed service. The aim of this exercise is to appoint a single supplier. Translink is utilising an electronic tendering system to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued and it is intended that all communications with Translink including the submission of PQQ and Tender responses will be conducted via www.e-sourcingni.bravosolution.co.uk. Unless stated otherwise in these Instructions or in writing from Translink, all communications including queries from Applicants and any PQQ amendments from Translink during the period of this procurement exercise shall be submitted through and published via the online messaging facility provided on the e-sourcing NI portal (see “Messages” section). The onus lies on the applicant to read and keep up to date with all the information published on eSourcing NI in relation to this requirement.