Community Equipment and Wheelchair Services for Hull CCG & Kingston upon Hull CC

Tender description

NHS Hull Clinical Commissioning Group and Kingston-Upon-Hull City Council have commenced a review of its commissioning arrangements for the provision of Community Equipment and Wheelchair Services. These services will provide a high quality cost effective service to adults, children and young people, in their home, school, care homes and other appropriate environments as needed by the service user. The service will support the provision of equipment and wheelchairs to maximise the health and well-being of the service user’s temporary or permanent condition. The equipment and wheelchair provision will support the service user’s quality of life through increased independence. The successful provider will work in an integrated way with community services to assure effective assessment and provision of equipment and wheelchairs to service users. The successful provider will be required to deliver an outcome based service to include: • Provision of clinical specialist assessment and provision of wheelchairs for children and adults • Efficient supply of equipment to service users (children and adults) • Repair and maintenance of wheelchairs and equipment, including reconditioning and modification, where appropriate • Robust business management systems and processes including stock control, waiting list management. • Logistics - storage, supply, and deliveries (supply and collection) • Patient centred service - consistently delivering high levels of patient satisfaction.