16-32 Merchant Services

Tender description

This tender is for the provision of Merchant Services for processing, authorisation and settlement of the University’s debit and credit transactions via all payment channels including: customer present (Chip and PIN/contactless payments), customer not present (Mail Order / Telephone Order) and online (e-commerce). The University is seeking to develop efficient and cost-effective merchant service arrangements which will be capable of meeting future market and technological changes, and which will meet, and often exceed, user expectations. It is looking for a relationship with an organisation which it can be confident will fulfil all the University’s current and future requirements. It is important that any potential acquiring partner can add value through an effective dedicated corporate support team backed up by a proactive education sector specialist Relationship Manager. The term of the contract will be for a period of five (5) years, commencing on the 15th August 2016, with the option to extend up to an additional twenty four (24) months. The Qualification section will be assessed on a pass/fail basis in accordance with the standard qualification questions implemented by the Crown Commercial Services (CCS)/Cabinet Office. The requirements here include:  The Tenderer must have a minimum annual turnover of £1.4M  The Tenderer must have a Credit Safe Score of ≥30  The Successful Contractor must have £5m Public Liability Insurance  The Successful Contractor must have £10m Employer’s Liability Insurance  The Successful Contractor must have £5m Professional Indemnity Insurance. For project specific pass/fails please see the Tender documentation. The deadline for submission is 13th June 2016. To respond to this opportunity follow this link: https://wlv.bravosolution.co.uk