Yorkshire Housing Procurement of Housing Management Solutions

Tender description

Procurement of the new Housing and Asset Management solution which provides an integrated solution for --Single view of property, tenancy, customer and neighbourhood data-Case Management-Core Housing solution which meets the needs of social tenants, leaseholders, shared owners, market rent and commercial customers-Repairs-Scheduling and Job Management-Mobile Working, including Data Capture-Asset Management-Rents and Service Charges-Customer Portals (Yorkshire Housing and Space Homes)-Supplier Portal-Sales-Integration with Document Management, IoT Devices, Existing and Future Channels-Standard suite of management reports, plus the capability to develop further reports using data from within the core solution and across other systemsDesign and implementation/embedding of a new set of Housing and Asset Management processes which will use the functionality of the procured solution and configure it for use in YH. Lot 1: Procurement of the new Housing and Asset Management solution which provides an integrated solution for --Single view of property, tenancy, customer and neighbourhood data-Case Management-Core Housing solution which meets the needs of social tenants, leaseholders, shared owners, market rent and commercial customers-Repairs-Scheduling and Job Management-Mobile Working, including Data Capture-Asset Management-Rents and Service Charges-Customer Portals (Yorkshire Housing and Space Homes)-Supplier Portal-Sales-Integration with Document Management, IoT Devices, Existing and Future Channels-Standard suite of management reports, plus the capability to develop further reports using data from within the core solution and across other systemsDesign and implementation/embedding of a new set of Housing and Asset Management processes which will use the functionality of the procured solution and configure it for use in YH.