Employee Survey Platform and Support

Tender description

NTU wish to undertake a pre-procurement market engagement exercise before any possible procurement is started, to determine suitable Employee Survey Platform and Support, systems and capabilities. In 2018, we conducted the last of our biannual employee engagement surveys in collaboration with Capita. Since that time, Capita have withdrawn this service in the market place and we have moved our approach in-house. Since 2020 and in conjunction with the pandemic, we have increasingly moved to shorter (max 10 questions), more regular 'pulse' surveys to capture and respond to employee voice around topics such as advocacy, wellbeing and reward. We currently use a system called Snap Surveys to deploy the survey, with the aims and objectives devised by colleagues in HR and the questions designed by inhouse expertise from our Markets and Insights team, who also compile the analysis. This inhouse support is only able to support, owing to other priorities, once a term, which does not satisfy our desire within Human Resources to use real time data to inform our practice on a more iterative and agile way to deliver on our own strategic people priorities. Therefore we will be seeking a solution that does not limit our ability or the support to issue colleague mechanisms to gather employee voice. At this stage we will not be formally assessing proposals, so nothing provided at this stage will be evaluated as part of any future procurement process. We welcome responses from organisations who feel that they have ideas on how our vision can be delivered, and comment on the extent to which our requirements are reasonable, realistic, and properly specified. If you feel your organisation can contribute to this exercise, please register/login to express interest via the EU Supply portal for further details. Please complete and sign the NDA to access the SMT document, provide responses to the enclosed questions and submit via the EU Supply Portal no later than 17:00 on Thursday 24th November 2022. Following receipt of the responses, and depending on the information we obtain from this exercise, we may invite a selection of respondents to attend separate workshop sessions to present and discuss their responses between Tuesday 17th January and Tuesday 31st January 2023. Organisations not attending a session will not be disadvantaged in any future procurement, as this pre-procurement market engagement is only an exploratory fact-finding exercise: it is not an invitation to tender or a request for formal expressions of interest. Any supplier invited to present or provide information to NTU is doing so to support pre-procurement market research only, to help make any future procurement more focused and efficient, and to clarify NTU's requirements. The expected formal procurement process will start only after completion of this pre-procurement market engagement or soft market testing exercise. Please apply via the EU Supply portal link provided in contact details.