User Researcher required to work on Discoveries within the NHS

Tender description

Summary of the work Work with business leads within the NHS to identify their users and to gather user requirements to form problem statements and to 'test' if digital requests will meet user needs. This role is key in helping teams pass the CDDO Service Assessment. Specialist role User researcher Latest start date Monday 14 November 2022 Who Speclialist Work With This role will work with the Enterprise Discovery Manager within the Enterprise Architecture Service and will be operating at a senior level. What Specialists Work On 1. Conduct user research to identify problems and challenges with business teams 2. Help business leads gather the user research needed as part of the Service Assessment 3. Create the standard on what a good ' Discovery' looks like 4. Review external Discoveries Skills & Experience • Have experience in using both qualitative and quantative user research methods • Be able to work autonomously • Be able to work at a senior level Nice to Haves • Have knowledge of the NHS and HealthCare settings • Understand and experience of the GDS phases Work Location The team is based in London and Manchester however we conduct most of our work remotely Working Arrangments Mostly remote but there might be the odd occasion where the team meeting face to face. No. of Specialists to Evaluate 3 Cultural Fit Criteria • take responsibility for their work • can work with clients with low understanding of user research • be comfortable standing up for their discipline • share knowledge and experience with other team members • challenge the status quo Assessment Method Interview Evaluation Weighting Technical competence 40% Cultural fit 20% Price 40% Questions from Suppliers 1. What is the expected contract length? Between 5-6 months 2. Is there a current incumbent supplier? No 3. Is there and incumbent? No 4. is there an expected budget? Not really. It is about value for money and getting the right candidate. 5. Do you have a maximum cap for your day rate? £450 6. Are you just looking for one user researcher or multiple? One 7. Does your £450 day rate cap include or exclude VAT? Exclude 8. Is this role Inside or Outside IR35 Outside 9. Could you please provide further clarification regarding the maximum day rate of £450, given the stated requirement to operate at a senior level. Is this accurate, given the seniority required? Not sure what exactly requires further clarification is required. This is the day rate we have approval for and this person would need to feel comfortable operating at a senior level as they could be working with senior managers across the organisation