Awarded contract

Saorview Contact Centre Services

Details

Buyer: Raidió Teilifís Éireann (RTÉ)
Supplier(s): ARI Services Europe Ltd (ARISE)
Topic: Telephone and data transmission services
Published: 26 October 2022
Source: ie:e_tenders

Tender description

RTÉ invites submissions, from suitably qualified Tenderers to provide a comprehensive, friendly, accessible, high quality contact centre service to customers requesting information on the Saorview service seven days a week. Estimated value is for the duration of the contract.

Timeline

Completed: Award published26 October 2022
Current notice
Completed: Award date26 October 2022

About the buyer

Raidió Teilifís Éireann (RTÉ) is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

64210000 · Telephone and data transmission services
64214200 · Telephone switchboard services
79510000 · Telephone-answering services
79512000 · Call centre

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov
Commercial Director	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov
Procurement Manager	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov
Category Lead	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov
Senior Buyer	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov
Contracts Manager	+44 •••• ••••••	••••••••@raidio-teilifis-eireann-rte.gov