Market Engagement for ESMCP - User Services for Emergency Services Network (ESN)

Tender description

Market Engagement for “User Services” Lot for the Emergency Services Network (ESN)   The Emergency Services Mobile Communications Programme (ESMCP) is a cross-government, multi-agency Programme sponsored by The Secretary of State for the Home Department to deliver the Emergency Services Network (ESN). ESN will deliver integrated critical voice and broadband data services to all three emergency services (3ES) and other users throughout Great Britain (England, Wales and Scotland). These services require a mobile communications network capable of providing the full coverage, resilience, security, and public safety functionality required by the 3ES. This Prior Information Notice (PIN) is to notify the market that the ESMCP plans to host supplier events and market sounding meetings to further develop its understanding of the current market for the ESN “User Services”. The exercise aims to inform and discuss its potential requirements with market participants, for the provision of “User Services” scope (https://ted.europa.eu/udl?uri=TED:NOTICE:133654-2014:TEXT:EN:HTML). The outcome will inform ESMCP decisions on the strategy and any new procurement activity. Any such decisions will be made solely at the Authority's discretion. This PIN does not bind the Authority in any way to commence a procurement exercise for the requirements. We may discontinue this market engagement exercise at any time. To register interest, please email ESMCPSupplier@homeoffice.gov.uk An on-line supplier briefing will be held on 20th October 2022 (10am – 1pm) this briefing will be relevant for user service providers as well as Mission Critical (MCX) solution providers. Prior to this on-line supplier briefing it will be necessary to complete a Non-Disclosure Agreement (NDA), the template will be sent to those who register their interest. All suppliers who have returned their Expressions of Interest (EOI) and signed the NDA will be given access to the online briefing. Following the on-line supplier briefing the Authority will make available key materials to assist in the Market Engagement process. As part of this Market Engagement activity, a Request for Information (RFI) will be published post the on- line supplier briefing session and will call for responses 16 working days following its publication. A second on-line supplier briefing will be held on 25th October 2022 (10am – 1 pm) focusing on Mission Critical Communications (MCX) Solution Suppliers. The Authority would be particularly interested in market participants who have experience of delivering and integrating complex applications within a telecommunications infrastructure and subsequent provision of enterprise grade customer support during the run phase. It is anticipated that this PIN will create interest in the marketplace. The Authority intends to enter into meetings on a 121 basis with suppliers that can demonstrate that they can meet the scope of the intended “User Services”. All questions asked and answered in 121 sessions will be anonymised and shared with all parties who have participated in market engagement. Suppliers will be neither advantaged nor disadvantaged by attending the event/responding to the questionnaire and all necessary documentation pertaining to the market engagement will be subsequently shared if a formal procurement is launched.  Following the 121s the Authority intends to hold a final supplier briefing session on 29th November 2022 time (TBC) however it reserves the right to extend the period of market engagement if necessary. Lot 1: The structure and scope of the potential procurement will include the following key areas; Systems and Service integration which provides the overall integration of ESN which includes the Mission Critical public safety communications (MCX), the necessary telecommunications infrastructure, operational and business support systems, service management and customer support function for the 3ES using the Emergency Services Network.