Contact Centre as a Service (CCaaS)
Details
- Buyer
- Accent Housing Ltd
- Supplier(s)
- Wavenet Ltd
- Value
- GBP 500,988
- Topic
- Telephone-answering services
- Published
- 5 October 2022
- Source
- uk:find_a_tender
Tender description
Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and ongoing support and maintenance of a new Contact Centre as a Service (CCaaS) solution. Lot 1: Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and ongoing support and maintenance of a new Contact Centre as a Service (CCaaS) solution.
Timeline
- Completed: Award date10 May 2022
- Completed: Award published5 October 2022Current notice
About the buyer
Accent Housing Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79510000 · Telephone-answering services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@accent-housing-ltd.gov |
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