20/073 - Bill Payment Services

Tender description

Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services. The selected providers must provide Irish Water customers convenient and easy access to payment options. Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours. The scope of services includes but may not be limited to: • Payment processing • Receipt processing • Settlement • Standard transaction file format • Reporting • Service take on • Secure infrastructure/business continuity Lot 1: Irish Water will undertake a competitive tender process to select multiple suppliers for the provision of Bill Payment Services. The selected providers must provide Irish Water customers convenient and easy access to payment options. Irish Water requires a balanced geographical spread of retail outlets. Payment locations should be easily accessible and offer a range of opening hours. The scope of services includes but may not be limited to: • Payment processing • Receipt processing • Settlement • Standard transaction file format • Reporting • Service take on • Secure infrastructure/business continuity