Children Case Management Solution Framework

Tender description

This framework will allow Children's Social Care to procure the Case management as and when needed. At the heart of this implementation is a fundamental outcome: putting children and families at the heart of the design and supporting them in the most effective way. This is a revolution in case management, moving it from being an administrative tool to taking the role of an enabler of best practice within social work delivery. Bi-borough Children's Services are also keen to collaborate and jointly design a new approach to case management this exercise will enable potential suppliers to co create the end solution with Bi borough and develop a unique and innovative product for the benefit of the market as whole. Lot 1: Lot 1: Core CMS Software Solution The following Service areas are intended to be covered: CareLeavers Case Notes and Events MASH Missing Children Early Help Emergency Duty Team Family Collaboration Functionality (see Lot 4) Referrals CIN - CP Fostering & Adoption Finance LAC Short Breaks Disable Children’s Service Lot 3: Lot 3: Third Party Collaboration Solution Our ambitions for this Lot are: Enabling 2-way collaboration with 3rd parties. Lot 4: Lot 4: Family Collaboration Solution Our ambitions for this Lot are: • Use the best of technology to collaborate directly with families and enable this collaboration to support our provision of care. This should also enable a family story style view of records. • The solution should build on the extensive use of technology by children and young people. • Enable transparent and appropriate interaction with records so that children and families can help influence, understand and be part of their own journey.