Provision of Sheltered Housing: Call Monitoring, Welfare Check Call and Responder service
Details
- Topic
- Social work services
- Published
- 23 September 2022
- Submission
- 5 October 2022
- Source
- uk:find_a_tender
Tender description
Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:• General Sheltered • Cedar Court Sheltered Extra Care scheme • Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC’s detailed requirements are defined in the Specification at Schedule 1. Lot 1: Proposals are invited for the provision of an Alarm Receiving Centre (ARC) to provide: - 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service.We are seeking an interim 2-year support contract to commission an ARC. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:• General Sheltered • Cedar Court Sheltered Extra Care scheme • Phoebe Cusden House.Each site within the sheltered housing service has a Tunstall Communical Connect system, and across the service there are 654 connections. RBC’s detailed requirements are defined in the Specification at Schedule 1.
Timeline
- Completed: Tender published23 September 2022Current notice
- Completed: Submission date5 October 2022
About the buyer
Reading Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 85310000 · Social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@reading-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@reading-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@reading-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@reading-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@reading-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@reading-borough-council.gov |
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