Microsoft Dynamics/Power Platform services for the Development of a Case Management System for Employment Permits
Details
- Topic
- Customer Relation Management software development services
- Published
- 15 September 2022
- Source
- eu:ted
Tender description
The current case management system in the Employment Permits section of the Department of Enterprise, Trade and Employment (DETE) is one of several ageing Lotus Notes based systems which are due for replacement over the coming twelve to eighteen months. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics/Power Platform solutions. The vision for the systems to support this service is for an efficient and easy to use back-end system which supports the optimal processing of employment permits applications, with comprehensive reporting of key metrics to manage demands on the service. The contract on offer in this procurement competition is for the migration of the existing Employment Permits public facing and back-office systems functionality to Microsoft Dynamics 365/Power platform, with a focus on leveraging the capabilities of Dynamics/Power Platform to maximise process efficiencies.
Timeline
- Completed: Tender published15 September 2022Current notice
About the buyer
Department of Enterprise, Trade and Employment is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72212445 · Customer Relation Management software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-enterprise-trade-and-employment.gov |
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